Internal Whistleblowing Channel

In accordance with the provisions of Law No. 93/2021, of December 20, which establishes the General Regime for the Protection of Whistleblowers of Offenses (RGPDI), and in compliance with the legal obligations for the prevention and combating of irregularities, LEF has implemented this Internal Whistleblowing Channel.

The purpose of this channel is to allow anyone to report, in a safe and confidential manner, offenses or irregularities that have been committed, are being committed, or whose occurrence can be reasonably anticipated, within the scope of the Company's activities.

What is the Internal Reporting Channel?


The Internal Reporting Channel is a tool that allows the communication of violations or irregularities in a confidential manner. This channel is available to all employees, suppliers, clients, and other interested parties, ensuring the protection of the whistleblower against retaliation.

How to submit a complaint?


To submit a complaint, send an email to denuncias@lefmedpacks.com, which will be handled by a responsible team, with total independence and impartiality.

The information that must be included in the complaint is as follows:

  • A clear, objective, and detailed description of the reported facts;
  • Indication of the location and date of the occurrence;
  • Identification of the people involved (if applicable);
  • Any available evidence or indication of where it can be obtained.

Confidentiality and Whistleblower Protection


LEF ensures:

  • The confidentiality of the whistleblower's identity, except as required by law or court order;
  • Protection against any retaliation, under the terms provided by Law no. 93/2021;
  • The security and integrity of the data provided in the context of the report.

Handling of the Complaint


Complaints will be analysed by the team designated for this purpose, which may:

  • File the complaint, if it is concluded that there is no violation;
  • Forward the complaint to the relevant internal services;
  • Forward the complaint to the competent administrative or judicial authorities;
  • Respond to the complainant within a maximum of 7 business days.